Returns and remedies
Containment version · Operations and legal review pending
Written terms control
Return eligibility, inspection periods, notification deadlines, costs, and available remedies are confirmed in the written terms for the individual transaction. Do not rely on a catalogue page as the complete agreement.
Before commitment
Request the object images, recorded condition information, provenance documents, price, fees, delivery arrangements, and proposed return terms before agreeing to proceed.
Report a problem
Email contact@hangahouse.com promptly with the written transaction reference and a description of the issue. Do not discard packaging or alter the work while the issue is being reviewed.